Privacy Policy

Who we are
Our website address is: https://whiskypassport.com.

What personal data we collect and why
When you purchase from our shop, we collect your name, billing/shipping address, and email address for the sole purpose of processing and delivering your order. Payments are handled securely by WooCommerce and its integrated payment providers. We do not store or have access to your payment card details.

If you register for a Whisky Passport account, we collect basic details (such as your name, email address, and your Whisky Passport number) so you can log in, track your distillery visits, and receive exclusive Passport holder offers.

If you sign up to our email newsletter, we collect your email address in order to send you updates, offers, and whisky-related news. You may unsubscribe at any time.

Cookies
Like most websites, we use cookies to improve your browsing experience. For example, cookies may store your login details, shopping cart, or display preferences. You can disable cookies in your browser settings, but some features of the site may not function properly.

Comments and media uploads
If comments or uploads are enabled, visitor data such as IP addresses may be collected to prevent spam. If you upload images, please avoid uploading files with embedded location data (EXIF GPS), as visitors can download and extract this information.

Who we share your data with

• WooCommerce and its payment providers (for secure transactions)

• Bluehost (our hosting provider, where login/account data is stored)

• Google Analytics (to help us understand how our site is used)

We do not sell or share your personal data with third parties for marketing purposes.

How long we retain your data

• Order details are stored within WooCommerce for record-keeping and shipping history.

• Account information is stored for as long as your Whisky Passport account is active.

• You can request deletion of your personal data at any time by contacting us.

Your rights
You can request an export of the personal data we hold about you or ask us to erase it. This excludes any data we are legally required to retain for administrative, legal, or security purposes.

Where your data is stored
Your data is stored securely on servers operated by Bluehost and within WooCommerce.

Brand Associations
WhiskyPassport.com is an independent platform and is not associated, affiliated, or endorsed by any whisky brand, distillery, or company unless explicitly stated. Any brand names or trademarks referenced on our site are used solely for informational or descriptive purposes.

Age Restrictions
This website is intended for users of legal drinking age (18+ in the UK, or the minimum age applicable in your country of residence). We do not knowingly collect or store personal data from anyone under this age.

Contact
For any privacy-related requests, please contact us at info@whiskypassport.com

Terms & Conditions of Website Use

Please read these Terms and Conditions (“Terms”) carefully before using the WhiskyPassport.com website operated by Whisky Passport (“us”, “we”, or “our”).

Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part, you may not access the site.

Website Content
Our site provides information, guides, and tools to help whisky enthusiasts explore Scotland’s distilleries. We may also offer the ability to register a Whisky Passport and track your visits. While we aim for accuracy, we cannot guarantee all information is up to date, and we accept no liability for errors or omissions.

Brand Associations
WhiskyPassport.com is not associated with, endorsed by, or affiliated with any whisky brand, distillery, or company unless explicitly stated. All brand names, trademarks, and references are used solely for descriptive or informational purposes to help users identify distilleries and products.

Responsible Drinking
WhiskyPassport.com is intended for visiting whisky distilleries and exploring Scotland rather than the consumption of alcohol. We acknowledge that those of legal drinking age (18+) may take part in tastings and we recommend you do so in moderation. Where any content on our website directly involves the consumption of alcohol there will be a warning and age check to confirm you are of legal drinking age before reading.

Online Shop
Our shop is operated using WooCommerce. We do not process or store payment card details. All payments are handled securely by third-party providers integrated with WooCommerce. By making a purchase, you agree to provide accurate information for shipping and delivery.

User Accounts
If you register an account, you are responsible for maintaining the confidentiality of your login details. You agree to provide accurate information and not to use the account for unlawful purposes.

Links to Other Websites
Our site may contain links to third-party websites. We have no control over and assume no responsibility for the content, policies, or practices of external sites.

Affiliate Links / Sponsored Content
We may include affiliate links or sponsored content. These will always be clearly identified. If you click through and make a purchase, we may earn a commission.

Copyright
All content on WhiskyPassport.com, including text, images, and graphics, is owned by us unless otherwise stated. If you believe we have used copyrighted material without permission, please contact us and we will remove it promptly.

Limitation of Liability
We are not responsible for any loss, damage, or inconvenience arising from use of this website, participation in distillery visits, or reliance on information provided here. Whisky tours and alcohol consumption should always be undertaken responsibly and in accordance with local laws.

Changes
We reserve the right to update these Terms at any time. Any significant changes will be communicated via our website.

Returns & Refunds Policy

At WhiskyPassport.com, we take pride in delivering high-quality products. Please read our returns and refund terms carefully before making a purchase.

Returns

• We only accept returns of books that are delivered damaged or found to be faulty.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 7–10 business days.

Damaged or Faulty Items

• If your book arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage.

• Please email photos of the damaged product and order number to info@whiskypassport.com

• We will arrange a replacement or full refund at no additional cost to you.

Non-Returnable Items

• Opened or used books cannot be returned due to their nature.

• Digital products, if offered in the future, are non-refundable.

How to Start a Return
To request a return, please email us at info@whiskypassport.com with your order number and details of the issue